# AI avatars for financial services

Strengthen communication, compliance, and customer trust through real-time, two-way expressive conversations across banking, insurance, wealth management, and more.

## How financial services uses Rapport

- ### Strengthen customer communication and trust  
Use role play about loans, claims, investments, and sensitive financial decisions—building clarity, confidence, and trust with clients.

- ### Improve compliance and regulatory conversations  
Employees can practice explaining disclosures, regulations, and scripts through guided simulations that reinforce accuracy and consistency.

- ### Ensure consistent training across branches and teams  
Create simulations once and deliver them anywhere so every advisor, banker, or agent follows the same communication and compliance.

- ### Prepare reps for high-stakes moments  
Simulations help staff handle escalations, fraud alerts, denied claims, and difficult customer interactions.

- ### Upskill advisors on complex products  
Role play helps advisors break down financial products, risk profiles, and policy details in a clear, compliant, client-friendly way.

- ### Onboard faster with hands-on practice  
New hires get simulations for sales calls, service scenarios, and account questions—helping them ramp faster and make fewer real-world mistakes.

## Trusted by leading teams across industries

## Customer stories

- \
**How Virti built realistic training fast**](/content/resources/customer-story/virti/index.html)
- \
**How Relativ.ai makes training measurable**](/content/resources/customer-story/relativ/index.html)
- \
**How DJ Jazzy Jeff brings digital mentorship to life**](/content/resources/customer-story/dj-jazzy-jeff-launches-digital-twin/index.html)

## See Rapport in action

> “  
> Of the systems we tested, Rapport was by far the easiest to use and connects seamlessly with a host of services. Rapport’s facial animation combined with its low latency and real-time responses helps us bring a new level of realism to our Virtual Humans creating truly immersive experiences.”  
>  
> Nils Hellberg  
> CTO, Virti

## See Rapport for _financial services_ in  action